Terms & Conditons

CyberBot Shield - Privacy Policy, Refund Policy, Terms & Conditions

Privacy Policy

At The Supportly Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (www.thesupportlyagency.com) and our product, CyberBot Shield. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: Your name, email address, and other details you provide through live chat or during purchase.
  • Usage Information: Information about how you interact with our website and product.
  • Payment Information: Credit card or other payment details.

2. How We Use Your Information

  • To deliver the CyberBot Shield product.
  • To improve the security and user experience of CyberBot Shield.
  • To send updates and important notices.

3. Data Protection

Your data is secured using industry-standard measures to prevent unauthorized access.

4. Sharing Information

We do not sell or rent your data. We may share it with third parties for service purposes, under strict agreements.

5. Your Rights

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails.

6. Contact Us

Email us at support@thesupportlyagency.com for any privacy-related concerns.

Refund Policy

If for any reason you are not satisfied with your purchase of CyberBot Shield, our refund policy ensures a fair process.

1. Eligibility for Refunds

  • Full refund available within 30 days of purchase.
  • Significant unresolved issues qualify for refunds.

2. Non-Refundable Items

  • Refunds not available for partially used services beyond 30 days.
  • No refunds for discounted or promotional services.

3. Requesting a Refund

Email us at support@thesupportlyagency.com with your full name, purchase date, and issue details. Refunds will be processed within 7-10 business days.

Terms and Conditions

By using CyberBot Shield and visiting our website, you agree to the following Terms and Conditions.

1. Use of Service

  • Use CyberBot Shield for lawful purposes only.
  • Do not misuse or harm the service, website, or other users.

2. Service Availability

We strive for reliable service but cannot guarantee uninterrupted access due to maintenance or technical issues.

3. User Responsibility

You are responsible for maintaining account confidentiality. We reserve the right to terminate accounts for misuse.

4. Intellectual Property

All content is the property of The Supportly Agency and is protected by intellectual property laws. Do not copy or distribute without permission.

5. Termination

We reserve the right to terminate your account without notice if you breach these Terms and Conditions.

6. Limitation of Liability

We are not liable for damages resulting from the use or inability to use CyberBot Shield.

7. Changes to Terms

We may update these Terms and Conditions. Continued use of the service implies acceptance of the updated terms.

9. Contact Us

Email us at support@thesupportlyagency.com for any questions.

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